These are the principles that guide every data decision at 9jil Casino — plain language, not fine print
9jil Casino never sells your personal data to third-party advertisers, brokers, or any other commercial buyer. Your information is not for sale.
All personal and financial data stored by 9jil Casino is encrypted at rest and in transit using industry-standard encryption protocols.
9jil Casino collects only the personal data we actually need to operate the platform, process payments, and comply with legal obligations — nothing more.
Filipino players have the right to access, correct, and request deletion of their personal data held by 9jil Casino, subject to legal retention requirements.
We clearly explain every category of data we collect and every purpose for which it is used. No hidden data practices at 9jil Casino.
Personal data is retained only as long as necessary for its purpose or as required by Philippine law. Data beyond its retention period is securely deleted.
This Privacy Policy is a binding legal document. By creating a 9jil Casino account or using any part of the 9jil platform, you acknowledge that you have read this Policy and consent to the data practices described herein. If you do not agree, please do not create an account or use the 9jil Casino platform.
This Privacy Policy ("Policy") describes the practices of 9jil Casino ("9jil," "we," "us," "our") with respect to the personal data of individuals ("you," "your," "Player," "User") who access or use the 9jil Casino platform available at 9jil.one, including all games, features, services, payment systems, promotions, and communication channels operated under the 9jil brand.
This Policy applies to all personal data collected from:
This Policy should be read in conjunction with the 9jil Casino Terms & Conditions and the Responsible Gaming Policy, which together form the full regulatory and contractual framework governing the relationship between 9jil Casino and its players.
For the purposes of applicable data protection legislation, 9jil Casino acts as the Data Controller with respect to the personal data of Players and users of the 9jil platform. As Data Controller, 9jil Casino determines the purposes and means by which personal data is processed.
9jil Casino is the entity responsible for all personal data processing activities described in this Policy and is the appropriate point of contact for any privacy-related queries, requests, or complaints from Filipino players. Contact details are provided in Section 17 of this Policy.
9jil Casino collects only the categories of personal data that are genuinely necessary for the purposes set out in this Policy. The following table summarises the categories of data collected and their primary use:
| Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID details | Account verification, age verification, KYC compliance |
| Contact Data | Philippine mobile number, email address, home address | Account communication, OTP delivery, withdrawal notifications |
| Financial Data | GCash wallet reference, Maya account reference, bank account details (for withdrawals), transaction history | Payment processing, AML compliance, withdrawal verification |
| Account Activity Data | Login timestamps, session durations, game history, bet amounts, win/loss records, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, operating system, browser type, mobile network provider | Security monitoring, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Support delivery, dispute records, service improvement |
| Marketing Preferences | Opt-in or opt-out status for promotional communications, preferred contact channel | Delivery of relevant promotions and account updates |
9jil Casino does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data for identification, health data (beyond responsible gaming self-declarations), or sexual orientation data — except where explicitly consented to or required by law.
9jil Casino collects personal data through the following channels and mechanisms:
The majority of personal data held by 9jil Casino is provided directly by you during the following interactions:
When you access the 9jil Casino platform — whether through a web browser on desktop or mobile — certain technical data is collected automatically:
Where 9jil Casino engages third-party identity verification or KYC service providers to assist in verifying the identity and age of Players, additional identity-related data points may be returned from those services. Such providers are contractually bound to handle your data in accordance with applicable data protection laws and are not permitted to use your data for any purpose beyond the verification service they provide to 9jil Casino.
9jil Casino uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent or where required by law:
9jil Casino processes your personal data on one or more of the following legal bases, depending on the processing activity:
9jil Casino does not sell, rent, or trade your personal data to any third party. Your data may be shared only in the following limited and controlled circumstances:
To process deposits and withdrawals, 9jil Casino shares relevant transaction data — including your name and registered Philippine mobile number or bank account reference — with payment service providers such as GCash, Maya, QR Ph, BPI, BDO, and other supported Philippine payment networks. These providers process your financial data solely for the purpose of completing the payment transaction.
Where required for KYC compliance, 9jil Casino may share identity documents and data you have submitted with accredited third-party identity verification service providers. These providers are bound by strict data processing agreements and are prohibited from using your data for any purpose beyond identity verification.
9jil Casino will disclose personal data to the appropriate Philippine authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement agencies — where required to do so by applicable law, court order, or regulatory directive. 9jil Casino will notify affected Players of such disclosures where legally permitted to do so.
9jil Casino may share personal data with affiliated group companies or technology service providers who support the operation of the platform — including cloud infrastructure providers, customer relationship management systems, and security monitoring services. All such providers are subject to contractual data protection obligations consistent with this Policy.
We will never share your personal data with third-party advertising networks, data brokers, social media platforms for targeting purposes, or any commercial entity for purposes unrelated to the operation of your 9jil Casino account.
Certain service providers used by 9jil Casino — including cloud infrastructure and security monitoring services — may process data in server environments located outside the Philippines. Where such international transfers occur, 9jil Casino ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to that required under applicable Philippine data protection law. These safeguards may include:
You may request information about specific international data transfer safeguards by contacting 9jil Casino support via the channels listed in Section 17.
9jil Casino implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures include:
Notwithstanding these measures, no electronic data transmission or storage system can be guaranteed as completely secure. In the event of a personal data breach that is likely to result in risk to your rights and freedoms, 9jil Casino will notify affected Players and the relevant Philippine authorities in accordance with applicable data breach notification requirements.
9jil Casino uses cookies and similar tracking technologies on the 9jil.one platform. Cookies are small text files placed on your device that allow the platform to recognise your browser and remember certain information about your session or preferences.
These cookies are essential for the 9jil Casino platform to function. They maintain your login session, prevent cross-site request forgery, and enable core security features. These cookies cannot be disabled without breaking the platform's basic functionality.
9jil Casino uses analytics tools to collect aggregated, anonymised data about how the platform is used — which pages are visited most, where users encounter difficulties, and how players navigate through the lobby. This data is used solely to improve the platform experience. No individual Player is identified through performance analytics.
Functional cookies remember your preferences — such as your chosen game category or lobby display settings — so you don't have to re-set them on each visit to 9jil Casino.
9jil Casino does not use third-party advertising cookies or behavioural tracking cookies that profile your activity across other websites for advertising purposes. All cookies used on 9jil.one relate directly to the operation and improvement of the 9jil Casino platform itself.
9jil Casino retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, 9jil Casino will securely delete or irreversibly anonymise the relevant personal data.
As a user of the 9jil Casino platform, you have the following rights with respect to your personal data. 9jil Casino will respond to any valid request within thirty (30) days of receipt, or within any shorter period required by applicable law.
Request a copy of all personal data held by 9jil Casino about you, including the categories of data, processing purposes, and recipients.
Request correction of any inaccurate or incomplete personal data held about you in your 9jil Casino account.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that 9jil Casino restrict processing of your data — for example, while accuracy of the data is being contested.
Receive a copy of your personal data in a structured, machine-readable format and request direct transfer to another controller where technically feasible.
Object to processing based on 9jil Casino's legitimate interests, including direct marketing communications and profiling for promotional purposes.
To exercise any of the above rights, contact 9jil Casino via live chat or at the email address provided in Section 17. 9jil Casino may request identity verification before fulfilling a data subject request, to ensure data is only disclosed to its rightful owner.
9jil Casino's real-money gambling services are strictly restricted to persons who are 21 years of age or older. 9jil Casino does not knowingly collect personal data from persons under the age of 21.
Age verification checks are conducted during account registration and, where necessary, at later stages. If 9jil Casino becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be deleted to the extent permitted by applicable law, and any balance in the account will be handled in accordance with the 9jil Casino Terms & Conditions.
If you have reason to believe that a minor is using or has registered for a 9jil Casino account, please notify 9jil Casino immediately via the contact details in Section 17.
9jil Casino may send promotional communications — including bonus notifications, new game announcements, tournament information, and personalised offers — to Players who have explicitly opted in to receive such communications at account registration or subsequently through their account settings.
You may withdraw consent to receive marketing communications from 9jil Casino at any time by:
Withdrawal of consent for marketing communications will not affect your ability to continue using the 9jil Casino platform or your entitlement to transactional account communications, which are sent regardless of marketing preferences as they are necessary for platform operation.
The 9jil Casino platform may contain links to information pages, responsible gaming resources, or game provider content that are operated by third parties. This Privacy Policy applies exclusively to data processing carried out by 9jil Casino. 9jil Casino is not responsible for the privacy practices of third-party websites or services, and accessing third-party content is subject to those third parties' own privacy policies.
Game content on the 9jil Casino platform is delivered by licensed third-party game providers. These providers operate the game mathematics and RNG infrastructure as contracted suppliers. 9jil Casino's contracts with game providers include data protection obligations; however, certain session and game interaction data may be processed by game providers in their capacity as data processors on behalf of 9jil Casino, in accordance with this Policy.
9jil Casino reserves the right to update this Privacy Policy from time to time to reflect changes in applicable law, data protection best practice, or the features and services offered on the 9jil Casino platform. The effective date at the top of this Policy indicates when the current version came into force.
Where a change to this Policy is material — meaning it significantly affects your rights or how your data is processed — 9jil Casino will notify registered Players via the email address or mobile number associated with their account, and/or via a prominent notice on the 9jil Casino platform, prior to the change taking effect.
Your continued use of the 9jil Casino platform following notification of any policy update constitutes acceptance of the revised Privacy Policy. You are encouraged to review this Policy periodically.
For any privacy-related queries, data subject requests, or concerns about how 9jil Casino handles your personal data, please contact us through the following channels:
If you are not satisfied with 9jil Casino's response to a privacy-related complaint, you have the right to lodge a complaint with the relevant Philippine data protection supervisory authority — the National Privacy Commission (NPC) — whose contact information is publicly available on the NPC's official government website.
This Privacy Policy was last reviewed and updated effective 1 January 2026. This version supersedes all prior versions. 9jil Casino recommends that all Players review this Policy periodically to remain aware of how their data is handled.